Oak & Pearl
Clothing Co

We love fashion and style. Don't you?
Read on for some of our most frequently asked questions!

Who We Are

We are Canadian fashionistas! Our search for fab styles that fit our body types and budgets drove us to create Oak&Pearl Clothing Co.

Our online boutique store in Canada offers a selection of hand picked women's clothing, accessories, shoes, home goods and more.

It's okay to be obsessed!

Shipping +
Handling

Shipping is free on all orders over $150.

We ship via Canada Post {allow 4-7 days for handling} and prices are shown at checkout.

Local pickup is available in Tumbler Ridge, British Columbia, Canada.

Does your order say Delivered, but you don't have it yet? Start a trace with Canada Post. We have no control over the parcel once it ships besides what the Canada Post tracking number shows.

Returns

[RETURN POLICY]
Oak&Pearl Clothing Co accepts returns for store credit via e-gift code or exchange only. The items must be unworn, unwashed, and free from any odors (perfume, smoke), animal hair, and/or make-up.

To start a return, go to the link below and start your return within 14 days of delivery.

You are responsible for all return shipping costs on any return. All shipments must be returned in weatherproof packaging to ensure they can be resold. If they arrive damaged from shipping in a paper package, they are not refundable.

[FINAL SALE]
Items that are FINAL SALE include: undergarments, jewelry, any free gifts, or if mentioned in special promotion.

[DEFECTIVE ITEMS]
Upon receiving your new items, try them on, make sure they fit, take some selfies - we want to see how great you look and to hear how much you LOVE your items! If you think you have received a defective item, Contact us via email at returns@oakandpearl.com within 14 days of receiving your order. We do our absolute best to ensure that every item shipped is free from defects. However, in the instance that this happens, it will be handled on a case by case basis.

We are NOT responsible for any damages resulting from cutting into packaging, or improper washing. Please also make sure you remove tags with a scissor vs ripping them out- as that may cause a hole to your garment and deem it not returnable.

Pearl Points

Want to Earn Points on every purchase at Oak&Pearl Clothing Co?

Sign Up for PEARL POINTS to shop and earn points to use on future purchases.

With more ways to unlock exciting perks, PEARL POINTS is your all access pass to exclusive rewards.

Have questions?

sales@oakandpearl.com